Refund policy

✅ Refund & Return Policy

We want you to love your purchase. If you're not completely satisfied, we're here to help.

🔄 Return Window

You may request a return within 30 days of receiving your order.

📦 Return Conditions

To be eligible for a return:

  • Items must be unused and unworn
  • Items must be in their original condition
  • Items must include original packaging

❌ Non-Returnable Items

  • Items that are worn, washed, or damaged (not due to our error)

📩 Return Process

To initiate a return, please contact our support team with your order number:

Email: info@kodaga.com

Once approved, we will provide detailed return instructions.

🚚 Return Shipping

  • Customers are responsible for return shipping costs
  • If the item is defective or incorrect, we will cover the return shipping cost

💳 Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow 5–10 business days for the refund to be processed

⚠️ Important Notes

  • Original shipping fees (if any) are non-refundable
  • Kodaga is not responsible for returns lost in transit

  • We are committed to providing a fair and transparent return experience for all customers.