Payment Terms

This page explains the payment options available when shopping at Emmamorton. Please review your order details and final total before submitting your payment.

Accepted Payment Methods

We accept the following payment methods through our checkout:

• Cards: Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, and UnionPay.
• Digital wallets and express checkout: Shop Pay, PayPal, Google Pay, and Venmo.

Available payment options may vary depending on your location, device, browser, and payment account eligibility. The options displayed at checkout are the ones available for your order.

Shop Pay Installments

Eligible customers may see an option to pay in installments through Shop Pay. Availability, approval, payment schedules, and any applicable interest or other terms are determined by the payment provider and displayed during checkout. Please review those terms before selecting an installment plan.

Order Total and Currency

Review the currency and final amount shown at checkout before paying. Applicable shipping charges, taxes, and discounts will be reflected in your order total before you submit your order.

Your bank or payment provider may apply currency conversion charges or other fees under its own terms. Please contact your provider if you have questions about those charges.

Payment Authorization

Payments are subject to authorization by your card issuer or payment provider. Please provide accurate billing details and use a payment method that you are authorized to use. An unsuccessful payment may prevent your order from being completed.

If you choose an installment plan, your payments will follow the schedule you accept with the payment provider at checkout.

Payment Security

Checkout transactions are encrypted. Enter your payment details only through the checkout process or the selected payment provider's payment interface.

Please do not send full card numbers, card security codes, account passwords, or verification codes by email. We do not request these details for customer service inquiries.

Declined or Unsuccessful Payments

If your payment is declined, check your billing information, card expiration date, and available funds. You may also contact your bank or payment provider, or try another payment method offered at checkout.

If you are unsure whether an order was completed, check for an order confirmation before attempting payment again. Contact us if you need help confirming your order status.

Refunds

For refund eligibility, conditions, and processing information, please review our Return and Refund Policy. The time it takes for a refund to appear in your account may also depend on your bank or payment provider.

For installment purchases, please refer to your payment provider's terms for information about how an approved refund affects your remaining payments.

Contact Us

For questions about a payment or an existing order, please contact us with your order number, if available, and a brief description of the issue.

Email: info@emmamorton.com
Phone: +1 256-738-2690

Business Address:

Customer Service Hours:
Monday–Friday: 9:00 AM–6:00 PM, U.S. Central Time (CT)
Saturday–Sunday: Closed

We respond to email inquiries within 48 hours, excluding Saturdays and Sundays.